Choosing the Right Supplier Matters

Van Raam bikes are recognised worldwide for helping people cycle with greater stability, comfort, and confidence. From tricycles to side-by-side bikes and wheelchair transport solutions, their range has opened up cycling to thousands of riders who might otherwise struggle on a conventional bike.

However, choosing the right supplier is just as important as choosing the right bike. Specialist cycles require careful setup, professional guidance, and reliable aftercare to ensure they continue performing exactly as intended.

At Tomcat, our role goes beyond supplying the product. We focus on helping riders find the most suitable Van Raam bike for their needs and providing the ongoing service and support that keeps them cycling safely and comfortably for years to come.

UK-Wide Support from a Specialist Team

Tomcat is one of the most centrally located suppliers of Van Raam bikes in the UK, enabling us to support riders nationwide.

From our Gloucester base we offer:

• Professional product advice

• Demonstrations and assessments

• Repairs and servicing

• Ongoing technical support

We also maintain one of the largest Van Raam demonstration fleets in the UK, allowing riders to try different models and identify the most suitable option before making a decision.

Complimentary Annual “Health Check” for the First Three Years

When you purchase a Van Raam bike through Tomcat, you will receive a free annual Health Check for the first three years after purchase.

This service helps ensure your bike continues to perform safely and reliably.

Each annual visit includes:

• A technician visit arranged within two months of your purchase anniversary

• A full inspection and service following the manufacturer’s maintenance schedule

• A detailed “MOT-style” report outlining the bike’s condition

• Software adjustments if your cycling needs or preferences change over time

After the initial three-year period, riders can continue with an optional service plan to maintain their bike long-term.

Dedicated Aftercare for Tomcat Customers

Specialist cycles require knowledgeable support and ongoing care.

Tomcat provides dedicated aftercare exclusively for customers who purchase their Van Raam bike through us. This allows us to deliver a consistent and reliable level of service for every rider.

Our aftercare includes:

• Priority servicing and technical support

• Access to spare parts and upgrades

• Expert guidance from technicians familiar with your specific bike

• Continued assistance to ensure the bike remains correctly set up for the rider

Many suppliers simply sell the product. Tomcat focuses on the complete ownership experience, ensuring riders continue to cycle safely and comfortably long after delivery.

A Long-Term Cycling Partner

Purchasing a Van Raam bike is an investment in independence, mobility, and wellbeing.

By choosing Tomcat, riders benefit from a knowledgeable team, professional servicing, and structured aftercare designed to keep them cycling with confidence for years to come.