Support
Tomcat Service Level Agreement – Our Commitment to You
At Tomcat, we pride ourselves on delivering exceptional support to every customer. Whether you’re setting up your trike for the first time or need ongoing maintenance advice, our UK-based team is here to help. Browse the sections below to find the support you need, or get in touch directly and we’ll point you in the right direction.
Expert Guidance
Our team is on hand to provide advice on choosing the right trike and assist with any queries you may have.
Manuals & How-To Videos
Need help assembling, adjusting or maintaining your trike? Our Manuals & Tutorials page is packed with step-by-step guides and instructional videos covering everything you need.
Warranty & Repairs
All Tomcat trikes come with a manufacturer’s warranty for your peace of mind. Should you need repairs or servicing at any point, our UK-based team is here to help quickly and professionally.
Spare Parts & Upgrades
Looking for replacement parts or want to add new features to your trike? Get in touch and our team will recommend the right parts and upgrades tailored to your specific trike and needs.
Dedicated Customer Support
Whether you need troubleshooting help or just have a general question, our friendly team is just a phone call or email away. We’re always happy to help.
